Privacy Policy

Overview

Circontrol is an independent iOS app for network-connected Circontrol eHome 5 EV chargers. The app is not produced, endorsed, sponsored, or supported by Circontrol. Compatibility depends on the charger local API and may change with future charger firmware or product changes.

The app is designed to connect directly from your device to your configured charger URL over your network. It does not require an account with us and does not include advertising or third-party tracking.

Information processed by the app

The app stores the charger URL, username, and password you enter so it can connect to your charger. These settings are stored on your device. The app also reads charger information from the charger API, such as connection status, charging status, current, power, session energy, current limits, socket state, and schedules.

How information is used

Charger credentials and charger data are used only to provide app functionality: connecting to the charger, showing live status, switching charging modes, setting current limits, and managing schedules. We do not sell this information and do not use it for advertising.

Data sharing

The app does not send charger credentials or charger data to our servers. Communication is between your iPhone and the charger URL you configure. Apple may process App Store, installation, crash, or diagnostic information according to Apple’s own policies and your device settings.

Support requests

If you contact support through this website, we collect the name, email address, subject, and message you submit. We use that information only to respond to your request, handle feedback, or investigate reported issues.

Retention

App settings remain on your device until you change or remove them. Support messages may be retained as long as needed to respond to you, maintain support history, and protect the service from abuse.

Children

The app is not directed to children and does not knowingly collect personal information from children.

Changes

We may update this policy when app functionality, support handling, or legal requirements change. The updated policy will be posted on this page with a new date.

Contact

For privacy questions or support requests, use the support form on the main website.